Appian provides a powerful set of interoperable capabilities to transform service delivery with minimal disruption to existing systems. Appian’s data fabric creates a virtual database that connects thousands of sources, breaking down silos and unifying information across the organisation into a single view. Advanced business process management, complex case and task management, process automation, AI, and advanced collaboration capabilities help bridge core systems.

Appian automatically compiles and updates compliance data and generates reports, eliminating manual reporting tasks. This enables much more effective risk management by enforcing best practices and creating an audit trail of the justifications where exceptions have been made.

Effectively managing the workforce of clinicians is crucial to delivering quality care. Using process automation and AI, Appian streamlines employee onboarding and staff transfers. Appian optimises staff scheduling and supporting resources while detecting process and administration inefficiencies in real time, improving staff productivity and enabling them to manage more patients.

Appian eliminates redundant, manual tasks, enabling staff to work more efficiently and focus on patient care. Streamlined workflows allow healthcare organisations to provide timely follow-up and referral scheduling for faster, more efficient care. They can easily initiate and track personalised care plans, such as for patients with chronic conditions, reducing their time spent in hospital or a medical practitioner's office.

In the evolving healthcare landscape, providers must build and sustain mutually beneficial patient relationships to meet rising expectations. Appian case management capabilities put patients at the centre of the care continuum and help clinicians effectively handle ongoing health and care management. Appian solutions also help empower citizens to take proactive control of their health and wellbeing to prevent lifestyle-driven illnesses.